Grease Trap Cleaning 2020 🛢️: Grease Trap Services FAQS
Grease trap cleaning: If you are opening (or of course already operate) a cafe, restaurant or business handling a lot of food and cooking, you will almost certainly need to arrange cleaning of your grease trap. A grease trap (also known as a grease interceptor, a grease converter or a grease recovery device) is an effective plumbing tool used to prevent large amounts of grease or solids from entering the waste-waster disposal system. A really good overview can be found on wikipedia.
We previously published an introduction article to getting your grease trap service cleaned cheaply and reliably by Waster. In this blog post we seek to answer some common questions we hear from customers as their are many common misconceptions – after all a grease trap is not something any of us want to spend much time thinking about!
How often do I need to have grease trap cleaning done?
Depending on your business type – you may need to have your grease trap serviced between 6 and 2 times a year. The frequency is mandated by the relevant water authorities in your region. See the info page at Sydney Water (covering metro Sydney) for coverage of this.
The schedule is decided by these authorities so you do not need to shop around for varying info.
If you have a 1500 or say 3000 litre trap, that amount will be collected when the trap is cleaned – i.e. a service will not clean a proportion of the grease trap. The water will be turned off and all the liquid in the trap will be pumped. The bottom and sides will then be scraped down and the water let refill the trap.
What details do I need?
To arrange a service – a Waster customer service agent will contact you after your booking and if you have the following info it will expedite the process:
A. Your business name / address
B. At least one of the following – Existing permit or consent number; Water meter number; Water Account number; Grease trap barcode.
Do not worry – Waster will walk you through this process.
What does grease trap cleaning cost?
You can book grease trap cleaning in our online waste shop. You can book reliable grease trap servicing for your business in most metro regions across Australia including Canberra, Brisbane, Gold Coast, Newcastle, the Central Coast (NSW), grease trap Sydney, Wollongong, Darwin, Adelaide, Hobart, Launceston, Devenport, Burnie and last but not least Perth.
Waster offers grease trap servicing on a simple pricing model – servicing is on a cent per litre basis. For example, in Sydney grease trap price servicing is performed at $0.20 per litre plus GST. Minimum volumes of 1000 litres apply for this pricing (contact us if your grease trap volume is smaller than this). There are no additional charges.
Note: Pricing assumes grease trap is accessible by Tanker within 15m off Pitt or pump out point and involves one personnel member to perform service. More complex services will require specific pricing.
How can I book a grease pit service
Simply book online through our online shop – a Waster customer service agent will contact you within 24 hours to complete the necessary paperwork (as above) and liase with the relevant water authorities to arrange your service date and ongoing schedule.
Can it be serviced too often?
Grease trap servicing is heavily regulated by the water authorities in each metro region – for example the Sydney metro region is covered by Sydney Water Wastesafe programme. The authorities set the collection frequency and ensure that only licensed agents can perform the servicing. All Waster services are fully licensed and qualified in line with all relevant legislation.
This legislation means that your service schedule is set by regulatory authorities. Waster will only deliver services in accordance with this schedule.
If you are seeking an emergency grease trap service – see here.
Through Waster you can be certain that you will meet regulatory requirements and have a reliable, low cost servicing of your grease trap. As we will only perform services as scheduled by the relevant water authorities and on our 30 day contracts you are never locked in to an agreement that does not suit you, you can be stress free.
Check out our services online:
Commercial Grease Trap Cleaning Services: we run through in this short Waster blog post today how easy it is for our customers to arrange low cost / cheap grease trap price services for their business and extremely reliable as well as high quality servicing of your grease trap in all metro regions across Australia.
We work with 1000s of small and medium Australian businesses – in all metro regions – across all sectors. For commercial grease trap cleaning services – we work with businesses in the following sectors:
– food production
– petrol stations (triple interceptors)
– and any other business such as property management who has a grease trap on site.
A little bit about how Waster can help with your grease trap cleaning services
Waster provides lots of waste and recycling services – in fact we provide all commercial waste services available in Australia.
You can easily book all your business services through our online portal – with the confidence of our flexible 30 day agreements.
Whether it is general waste bin hire, cardboard recycling or commercial grease trap cleaning services – you can easily arrange them online. By arranging all your services through Waster – you can benefit from our bundled pricing discounts – and also have only one invoice to pay each month – saving you time and hassle.
Book your Commercial Grease Trap Cleaning Services online today
Through our online booking portal you can easily arrange servicing of your grease trap cleaning in regions including: Canberra, Brisbane, Gold Coast, Newcastle, Sydney, Wollongong, Darwin, Adelaide, Perth and Tasmania.
Simply go online to the check pricing and book your required service.
With our commercial grease trap cleaning services – when a small customer signs up for regular scheduled cleaning – we follow the process as below.
– We will check with the local water authority as to the required cleaning schedule.
– We will check on access conditions for the grease trap. Grease trap locations can be in a number of common places. The most common location is outside at the back of the business location. However – grease traps can also be located inside buildings – such as in underground car-parks and even in some instances – in the kitchen area.
– We will then check if keys or padlocks etc are required for access and provide these to the truck driver.
– On the scheduled service day – the driver will go to site and perform the commercial grease trap cleaning services. This service will involve opening the grease trap and pumping out all the liquid and grease in the pit. The technician will the scrape down the sides and bottom of the trap – and remove any excess grease.
– If appropriate – the driver will then scan the barcode or update the relevant water authority that the service has been performed as scheduled.
How is our grease trap price displayed in the online Waste Management shop?
Pricing of the grease trap service is given as a comprehensive collection and disposal price per litre collected (pricing is provided in a cents per litre format). Darwin, Northern Territory is the only exception to this with pricing provided on an hourly rate plus cost per litre basis.
For example – current grease trap price per litre as at 19 February 2020 in Sydney metro is $0.20 per litre all inclusive rate.
We have a minimum trap size of 1000 litres – i.e. the basic charge is for 1000 litres – to cover the time for stopping etc.
For larger trap sizes – i.e. for 3000 litres and above – we can generally provide better pricing – i.e. a volume discount. Please contact us in this regard to discuss your requirements.
Any terms and conditions or small print to this pricing?
The pricing as provided is on a cent per litre basis. Of course – minimum volumes will apply (1000 litres as above). This will only occur if the volumes you require are very small and it would not be commercially viable for a truck to travel to your location.
We will confirm these details with you at time of booking.
The Waster pricing model assumes that the grease interceptor trap set up is accessible by a Tanker truck no more than 15m from the Pit or pump out point and involves one personnel member to perform service. More complex services will require specific pricing.
We look forward to helping you out with high quality servicing for your business needs at a great grease trap price.
Australia grease trap cleaning: many people are uncertain as to how grease traps actually work.
In this short blog we will cover some of the main points about greases traps and help you understand why it is important to stick to your Australia grease trap cleaning schedule as suggested or mandated by your local water authority – such as Sydney Water in Sydney metro region.
Hopefully, this will help you avoid any costly spillages or fines!
If you operate a commercial kitchen or service food in a cafe or restaurant it is good info to have to hand.
For all service queries regarding grease trap cleaning you can call our friendly service teams on 1300 WASTER or access our online waste services shop by pressing the blue button below for all your waste and recycling needs:
Australia grease trap cleaning – how do grease traps actually work?
A grease trap is a simple plumbing device to prevent the city drain lines from becoming blocked up.
As per Wikipedia ” Grease traps have been used since the Victorian days, although Nathaniel Whiting obtained the first patent for a modern-day grease trap in the late 1800s.
They are used to reduce the amount of fats, oils and greases (FOGs) that enter the main sewers. Effectively they are boxes within the drain run that flows between the sinks in a kitchen to the sewer system.
They only have kitchen waste water flowing through them and are not served by any other drainage system such as toilets.”
“In the United States, sewers back up annually “an estimated 400,000 times, and municipal sewer overflows on 40,000 occasions”.
The EPA has determined that sewer pipe blockages are the leading cause of sewer overflows, and grease is the primary cause of sewer blockages.”
“When the outflow from the kitchen sink enters the grease trap, the solid food particles sink to the bottom while the lighter grease and oil floats to the top.
The relatively grease-free water is then fed into the normal septic system. The food solids at the bottom and floating oil and grease must be periodically removed in a similar manner as with septic tank pumping.”
“Waste from passive grease traps and gravity interceptors is referred to as brown grease. Brown grease is rotted food solids in combination with fats, oils, and grease (FOG).
Brown grease is pumped out of the traps and interceptors by grease pumping trucks. Unlike the collected yellow grease, the majority of brown grease ends up in landfill sites.”
Australia Grease trap cleaning involves having a trusted contractor with a large liquid holding truck come to your facility. The truck pumps the complete contents of the grease trap back into the truck’s tank (i.e. all liquid in the trap i.e. all grease and water).
Now that you know how a grease trap works, you can make the best choice for your business.
You can also check out a short video by yours truly – explaining simple questions and answers about how a grease trap or interceptor actually works.
We also point out what to look out for to ensure smooth services.
Emergency grease trap cleaning: what do you do if your business has an overflowing grease trap or one that smells really bad and you need it pumped out immediately. Even worse, what do you do if it is a Saturday afternoon and your usual service company is not picking up their telephone or replying to your emails?
We were contacted on a Saturday morning recently by a business owner (of a hotel) that was hosting a wedding that afternoon and was in absolute panic. Their grease trap required an urgent pump out and the first three suppliers they had contacted did not answer their phone or told them the earliest the trap could be cleaned would be later in the week. I am glad to say that Waster was able to help the customer out and organise an emergency grease trap cleaning that afternoon.
What you should know re emergency grease trap cleaning in Australia
– Emergency grease trap cleaning is much more expensive than a regular grease trap service – this is because trucks have to be rerouted – and in some cases regular scheduled customers get bumped to the next day – as the trucks can not service everyone.
– The price differential can be significant. For example – in 2020 in Sydney, a schedule grease trap service could be c.$210+GST for a 1000 litre trap. For an emergency service – this could be up to $2000+GST i.s. 10 times the cost.
– It is best to have your contracted supplier do the service. If you have a valid agreement with a grease trap service company – you should have them do the job. At the end of the day – it is their responsibility – and they should do it for free or at the normal call out charge.
– There can be extra costs – i.e. if the trap has not been cleaned in a long time and is “rock solid” with grease. This job will take much longer than usual and will cost more.
– If you can wait a few days – i.e. if it is not impacting your business too much – you can save significant costs.
– It should be noted that having an overflowing trap could lead to larger issues – such as damage to piping systems etc – both in your business and in the city municipal piping system.
– If the trap has not been maintained – or is seen to be overflowing by a water authority or EPA agent – you could be liable for fines.
– Prior to booking in an emergency grease trap cleaning – we are required to take a hold on a credit card (Mastercard or Visa) of $2000.00.
– If the cost is lower than this – it will be reimbursed etc after service.
Moral of the story – how to avoid an emergency grease trap cleaning
There is a common saying in the medical community that prevention is much better than cure – and we certainly agree with this. You do not need an environment consultants to engage a trustworthy and reliable supplier for your scheduled grease trap pump outs – you will certainly avoid the panic of trying to avoid an emergency grease trap cleaning.
Check out our information articles on arranging a high quality and low cost grease trap pump out service in the following blog posts on Sydney grease interceptor trap, grease trap price on how much it costs to arrange a service; and answers to common questions regarding cleaning you grease trap. We have also published an overview tutorial on how to organise a grease trap service.
In an emergency – contact Waster
We will do our best to find a rapid solution to your problem and organise an emergency pump out.
We understand how stressful it can be in a situation like this and our customer service ethos means we will try to help.
Whilst we can not service all emergency grease trap cleaning jobs – we will tell you on the phone up front – and suggest alternatives if we can not help.
Check out our prices (for scheduled services) by pressing the blue button below. You will understand that emergency services are on a Price On Application basis – depending on location, timing etc. We also publish blogs on areas such as grease trap Sydney and why emergency grease traps servicing is more expensive.