Waste services invoice: Waster was set up with the clear objective of delivering market leading customer service to small and medium waste services customers – people who up to now have not enjoyed the best treatment, service levels or prices. Our commitment to high quality customer service also covers waste services invoice as our experience is that unclear and poorly communicated invoicing can be one of the major annoyances for busy customers. Check out our About Us page for more detail on our customer service focus. Waster views itself as primarily a customer service business, not a waste company. See the headaches of complex invoices.


Please check out other Frequently Asked Questions of browse our comprehensive Help Centre by clicking the blue button below.

As you can see from reading through our pricing inclusions page, Waster practises a policy of no hidden extras or additional charges on our flexible month to month agreements.  We commit that you will only pay what you sign up for. If you cancel your services for whatever reason, all we ask is that you provide us with 30 days notice and pay a bin removal fee of $75 +GST per bin (if you have been with us for less than a year). This is compared to being held to a multi year contract by other suppliers.


Waste services invoice – ease of payment and clarity of billing


Through Waster, all services are billed one month in arrears – i.e. if your services are performed in August, your bill will be issued in early September. We provide three payment options to suit all customers and to ensure we can offer you the lowest costs at all times.

The three payment options are as below – and can be seen when signing up or on our terms and conditions page:

Payment options.Payment will be made by “the Customer” for services rendered by one of three methods:

  1. – a.) Payment can be made by automatic direct debit from a provided debit account at zero surcharge. Debited on the 8th business day of the following month.
  2. – b.) Payment can be made by automatic direct debit from a provided credit card at a 3% surcharge (calculated on the debited balance inclusive of GST).Debited on the 8th business day of the following month.
  3. – c.) Payment on 14 day terms on an invoice provided via email on the 8th business day of the following month at a 5% surcharge (calculated on the total balance inclusive of GST).



Waste services invoice – delivered electronically


We utilise electronic delivery of invoices to minimise paper and help the environment whilst easing processes for both Waster and customers. Your bill for waste services Sydney for example will be emailed to your designated email account or a tax invoice receipt will be forwarded if you have signed up for the direct debit option.


See our blog on small business challenges in rubbish remover.


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