๐Ÿš›Commercial Waste management services: nearly everyone wants to receive sustainable cost reductions as the new financial year begins of July 1st. Unfortunately, good things like permanently lower costs do not just happen by themselves. When it comes to waste management services, often a business owner needs to give a little consideration to what they are hoping to achieve, as this time can pay great dividends to the business bottom line over the next financial year in 2o18.


What are commercial waste management services?


Fundamentally, waste management services are simply the removal and processing of materials that your business does not want anymore i.e. garbage as well as recyclable commodities such as paper and cardboard, plastic, metals etc.


Once we understand what waste management services actually are we have to decide on one of two routes to achieving our cost reduction goals:


A. Trusting a waste collection company to collect your rubbish and ensure your total costs are minimised; or


B. Having an understanding that ongoing improvements can be made in the collection methodology or having a waste consultant or waste management company commit to those reduction goals for you.


Option A: Set and forget waste collection contract


Option A is basically a transactional relationship – you sign a waste collection contract with a supplier and then basically do not think about it to much afterwards. The bins will be collected (hopefully on time) and you will receive an annual or even twice annually price increase.


Under this arrangement, you are unlikely to receive any improvements in service, cost reductions or recycling improvements as to be honest, your supplier will not be incentivised to offer you this. Any improvements delivered will likely decrease their revenue and profits and hence if they have a long term (multi year) binding contract they will not favour this.


The likely outcome of this scenario is that you will receive a low initial price per collection that over time will increase significantly and you will not receive any active account management or focus on cost reductions. You may have your bins picked up too often, have half empty bins picked up or see large amounts of recyclable commodities in your general waste bins (these could be picked up much more efficiently in a cardboard and paper recycling bin.

Option B: Active focus on account management


The second option is to focus on the “Account management” aspect of your waste management services. This basically can be translated as holding someone accountable for outcomes (both financial and environmental) and seeking to optimise your waste collections.


As waste collection and disposal companies are often not focused on this when they have a binding long term contract, you have a number of options in this regard.


  1. Appoint someone in your business to focus on waste and recycling – this often is not realistic as you are busy running a small business and have many tasks to focus on.
  2. Seek a waste audit or speak to a waste consultant who can help you minimise costs.
  3. Engage a supplier who is confident of their performance and will offer you a month to month contract. In this situation, if a supplier is confident in their ability to offer you sustainably low costs and cheap services, they will see customer service as a key metric to meet.


Waster.com.au can certainly help your business with Option 3 above i.e. we work under flexible 30 day waste collection services contracts where we are so confident in our service and account management standards that you can leave us at any time with 30 days written notice. We are confident you will not of course!


Waster.com.au is a customer service and account management business first and foremost. Our objective is not to collect your waste (that is a given), but to ensure your waste and recycling services are managed in as efficient and cost effective manner as possible. There is a distinct difference.

Conclusion on waste management services


We invite you to check out our online waste services agreement builder and find out how much you can save your business in Financial Year 2019/20 and onwards – all whilst improving service standards and increasing your flexibility. For example, you can start by checking the grease trap price if you run a cafe etc.


Waste Management Service: We all know that predicting the future is not as easy as we would like – or we would all be rich from investing in the stock market! For example – the monorail was promoted in years gone by as the future of city centre rail transport. However, apart from a few exhibition installations – the system has not really taken off. Even the Sydney monorail was taken down a couple of years ago. You may have heard about underground piping systems being installed in various cities around the world to remove the need for a waste management service – we will cover that technology in today’s blog.


Waster provides low cost waste and recycling services to small and medium Aussie companies – we cover all types of waste management service including general waste, recycling bins and grease trap cleaning. You can book your services online by pressing the button below:


Waste management service – what does the future hold?


The ABC recently covered the installation of a new hi-tech waste management service underground in the new Maroochydore CBD.


“The high-tech, automated waste collection system is an Australian-first and will become part of the new 53-hectare Maroochydore CBD.”


“Sunshine Coast Council Mayor Mark Jamieson said the waste system would be installed in stages over the coming decade, making the Maroochydore CBD one of the cleanest and greenest cities in the country.”


Waste management service - envac system

“He said rather than using wheelie bins, waste would be transported from commercial buildings and apartments at up to 70 kilometres per hour through a six-and-a-half-kilometre system of underground vacuum pipes.”


“The rubbish revolution means that city workers and residents will never have to walk past rows of wheelie bins or be woken early by noisy garbage trucks in the Maroochydore city centre,” he said.


“The council is following Stockholm, Seoul, Barcelona, London, Singapore and Beijing which have all utilised the Envac waste collection system.”


This is certainly an interesting development that we ensure to keep you updated on. May be a great excuse to visit the Sunshine Coast.


See our recent blog on waste collections for where waste goes once it is picked up.


For other info on the future – see our blog on what happened to the paperless office. See our alternative options for food waste.

For a look at the past of waste collection see our blog on the history of bin waste collection.

Commercial waste management services: Mr Waster was out and about this morning – visiting potential clients, as you may know Waster does not generally practice the door to door sales rep approach to winning new customers for commercial waste disposal. As an online business focused on small and medium customers and commercial waste disposal services, we focus our sales efforts on providing strong informative online content online and recommendations or referrals from our existing customers.


As someone said to me recently ” google is where people now go to find answers to their problems” and our online model enables us to keep costs for customers down, and ensure high quality customer service.



What did Mr Waster learn about commercial waste management services meeting potential customers


The first thing I learned is that face to face sales is tricky – but Waster is in a good position as we provide a valuable solution to customer problems for rubbish bins Australia i.e. how to arrange low cost, reliable and trustworthy commercial waste management services and and commercial waste recycling on flexible contracts.


Check out our consumer guide here – answering common queries and also our blogs for great detail on all aspects of small and medium business waste management.


These are some of the most common questions we hear about commercial waste disposal and commercial waste disposal regulations.


The most common questions re commercial waste management services were:


A. How big a bin should I have?

This one is really up to the customer – but of course you do not want to commit to large a bin as commercial waste waste collection costs will be too high. If you have an office etc and dry waste – you may only need collections fortnightly – see below.

B. How often should I have it picked up?

This one really depends on what sort of business you have – for example, types of commercial waste are very different – a cafe may need daily collections – with commercial food waste collection – whilst an office can be less frequent.

C. What goes in the recycling bin?

If it is Cardboard it should just be cardboard and paper – if it is commingled – see below:

D. What goes into commingled recycling

This is one of the most versatile commercial waste recycling bins available – and can take bottles, cans, plastic packaging and some cardboard.

E. Will getting additional bins i.e. for recycling just increase my costs

When disposing of commercial waste, having a recycling bin can reduce your general waste costs – you need to work out how much or whether you can save.

F. Do you have hidden costs?

At Waster – we focus on reducing commercial waste collection costs for our customers – and so we have no hidden costs.

G. Why is cardboard and paper recycling really cheap in comparison to general waste?

Cardboard is of course a valuable commodity – and is commonly recycled. It avoids the expense of a landfill levy which applies to general waste dumping in most States.

H. What are the dimensions of the various bins – and will they fit in my yard?

You can check out the sizes and dimensions of the standard commercial waste bins here.

I. How to I book a service – or is it on a schedule?

Like other commercial waste disposal companies, we have our commercial waste collection services on a schedule – as it is easier and much more reliable.

J. Should I get a padlock for the bin – and if so, how will the driver open it?

This is up to the customer but a padlock can prevent illegal dumping. We provide them free of charge.

K. Do you charge extra for heavy bins?

We generally do not charge overweight fees. Usually – we will discuss your commercial waste collection costs with you and adjust if need be.


Commercial waste collection costs 2019

L. Do I need to organise regular collections for health and safety reasons?

There are no specific commercial waste disposal regulations in this regard – but you need to maintain a safe and clean area and business. This may be covered under other regulations such as food service etc. The schedule you set is up to you.

M. Why should I not sign a long term contract – i.e. does that not guarantee flat prices and good services for the life of the contract?

To be honest – at Waster – we do not see much value in signing a long term contract with commercial waste disposal companies – as the supplier benefits rather than you.

N. What is bin rental?

This is a cost for the commercial waste disposal companies providing you with a bin. Waster only charges this if your pickups are less than once a month.

O. Should I get a lid and wheels or is that extra?

This is all included in the price – all bins come with lids – wheels for larger bins are optional. Some sites prefer to not have wheels as they have forklifts.

P. Can I book services through any provider?

There are commercial waste disposal regulations in some small areas like parts of the Gold Coast – where you have to use the local council’s preferred supplier.


Elsewhere, you can choose the commercial waste disposal companies that suit you.

Q. Do I need secure document disposal?

This can be a good idea if you have lots of paperwork such as a bank, office etc – it is a cheap and convenient commercial waste management services.


Whilst Mr Waster will not even attempt to answer these questions in this blog – suffice to say, that to be a good commercial waste management sales person requires a lot of knowledge and passion for the job and recycling.



Helping customers get the right outcome for their business is also very satisfying! Check out our blog on waste bins Brisbane.