Rubbish Bin Collection Days: Improving Customer Service Tech To Smooth Collections 🗑️
Rubbish Bin Collection Days 🗑️: One of the most annoying things in life – whether at your own house or in your own business – is taking the bins out for collection the night before bin days. Up to now, people have basically had to write the date on their calendar. It can be pretty easy if you get your bins picked up every week on the same day. However, it can start to cause headaches if you have rubbish bin collection scheduled fortnightly, monthly or even different bins picked up on different bin days.
There are lots of easy way for a bin company such as Waster to inform and remind customers as to when their bin collection day occurs. This is, of course, important for any business as there will likely be futile fees if you do not leave your bin out for collection.
Who is Waster?
Waster offers small and medium Aussie business a real alternative in waste management recycling, through our 30-day flexible agreements, focus on recycling and customer service. Check out our prices and services in our online shop now:
How technology can improve rubbish bin collection days’ reliability
Waster has really focused on differentiating itself from traditional waste industry competitors by investing in the latest customer service technology and adopting the latest customer service techniques. As the world moves away from paper offices this trend will continue. Take a look at our offered confidential document shredding to help you with your ‘paperless office‘ aspirations.
We have invested in the latest ticketed help desk systems so that when you submit a query such as a extra bin collection etc. So, you can have confidence that we will get back to you when we say you do.
We have also committed to communicating with people in the way most suitable to the customers, whether we communicate with them via email, text message (SMS), phone call etc. One of our customer service staff recently received communication through WhatsApp from a customer, much to their surprise. It just shows that customers are often moving faster than major corporations as regards technology and communications.
Rubbish bin collection days: why do bin collection companies charge for futiles?
A futile collection, in waste industry parlance, is basically when the truck drives to your address and finds no bin out to be collected or emptied.
This, of course, has real costs for the bin company. The costs computed includes money wasted on the time to drive there (which may be considerable depending on the time and location) and also time spent actually looking for the bin!
For example, late at night, the driver could spend up to 15 mins driving to your location and more time searching for the bin. So if you do not require a pickup as per scheduled, at Waster, we ask you to contact us by midday the day prior to your bin days. We will surely not charge you with a futile fee on your bin days!
We have also recently launched a live chat function through our website, whereby customers and potential customers can get quick information and details on services. Of course, you can also utilise our Help Centre for standard info.
See an article here on how modern CRM systems can help customer service.
Rubbish bin collection days’ conclusion: Tech is the future of nearly all industries, including, of course, waste management!
So many industries are being revolutionised by technology such as 3d printing in the manufacturing space. Waster has been called the ‘Uber of Waste‘, and we certainly look forward to delivering more tech improvements shortly. See our blog on waste management in Sydney for details on tech improvements.
More on Waster: the ‘Uber of Waste’
Waster has the best waste and recycling service deals along with a number of rubbish bin collection days options for small and medium Australian bussineses.
These services include cardboard and paper recycling, commingled recycling, confidential paper destruction, general waste and grease trap cleaning. You can view all of these services, as mentioned, by clicking on the blue button above.
You can also choose from our medical waste service, organic waste service, sanitary bin service, and TerraCycle Recycling boxes.
And, as we always say: We think like a small business – definitely something needed from the best waste management companies. We know that running a small (or medium) business can be a real challenge; we seek to ensure running that business is as simple as possible. That is why we always try to put ourselves in the shoes of our customers.
Furthermore, we highly recommend that businesses follow a waste management plan to boost their recycling, pick the right wheelie bin sizes for your business and lower their costs sustainably for kerbside bin collection. This is something we always suggest to businesses: boosting their recycling.
Large dumpster (or skip bin) hire services in Melbourne became easier to access now. So, a bit of surfing the web can get you the best deals!
Why you should book our services
All across Australia, you can find all sorts of waste management and recycling services providers. “How can I ensure that Waster, the waste management company with good reviews, will fulfil their services with efficiency?” Well, you will have to book and find out about our services!
Why should you pick Waster? Here are some reasons:
- You pay exactly what you asked for – and not a dollar more! For your waste management and recycling needs for your waste, avail of our flexible, 30-day contracts instead of those long, unproductive, and hidden fee-containing lock-in contracts.
- Designed for small and medium businesses – we help you reduce costs while boosting recycling. That’s a win-win situation!
- On-time and reliable – we provide fully accredited logistics and facility operators. By saying so, we ensure the safety and efficiency of our services.
Waster enables many Australian businesses to access the cheapest bin collection, removal and disposal prices there are in the Australian garbage market. A statement from our very own states that it “requires no lock-in contracts, no unjustified rate increases and no hidden costs“ and operates in all metro regions throughout Australia.